Welcome to Step Tech. By using our website or engaging our services, you agree to the terms outlined below. Please read them carefully they exist to protect both you and us.
If you have any questions before signing on, reach out. We’d rather clarify upfront than deal with confusion later.
Step Tech is a digital services agency offering web development, app development, custom software, AI & automation solutions, UI/UX design, branding, SEO, and related technology services.
Our website is steptech.us. These Terms apply to anyone who visits our site, contacts us, or engages us for any service.
By contacting us, submitting a project inquiry, signing a proposal, or making a payment, you confirm that you’ve read and agreed to these Terms & Conditions.
If you’re entering into an agreement on behalf of a company or organization, you confirm that you have the authority to bind that entity to these terms.
Step Tech provides custom, project-based digital services. Every engagement begins with a scoping process where we define:
Work begins only after mutual agreement and payment initiation. The specific details of each project are governed by the proposal or agreement signed between Step Tech and the client.
To keep projects moving, clients are expected to:
Delays caused by missing information, late approvals, or unclear direction are the client’s responsibility. Step Tech will not be held liable for timeline shifts resulting from client-side gaps.
All pricing is agreed upon before work begins. Payments are milestone-based or structured as outlined in your proposal.
For full details on refunds and cancellations, refer to our Refund & Cancellation Policy at steptech.us/refund-policy.
Revisions within the agreed scope are included as specified in your project proposal. Requests that fall outside the original scope new features, redesigns, additional integrations, or content changes will be treated as new work and may require:
We’ll always flag scope changes before acting on them. Nothing outside the original agreement gets built without your explicit approval.
Once a project is fully paid and delivered, ownership of the final deliverables transfers to the client. This includes designs, code, and content created specifically for your project.
Step Tech retains the right to:
Any images, logos, copy, or other materials you provide must be legally owned or licensed by you. Step Tech is not responsible for any copyright or IP violations arising from client-supplied content.
If your project uses stock images, fonts, plugins, or third-party software, it is the client’s responsibility to ensure proper licensing is in place.
Both parties agree to keep project details, pricing, and proprietary information confidential. Step Tech will not share your business information, project scope, or any materials you provide with third parties — except where required by law or with your explicit permission.
Many projects involve third-party platforms hosting providers, CMS platforms, payment gateways, APIs, and more. Step Tech integrates and configures these tools but is not responsible for:
We’ll always recommend reliable, industry-standard tools but their performance is outside our control.
Step Tech delivers quality development, design, and technical implementation. We do not guarantee:
External outcomes depend on factors — market conditions, business decisions, competition that are entirely outside our scope.
Step Tech’s liability in any situation is limited to the amount paid by the client for the specific service in question.
We are not liable for:
By using steptech.us, you agree not to:
Violations may result in termination of access and legal action where appropriate.
Your use of Step Tech’s services is also governed by our Privacy Policy, available at steptech.us/privacy-policy. By using our services, you agree to the collection and use of information as described there.
We may update these Terms from time to time. When we do, we’ll update the date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
We won’t change the rules mid-project without letting you know.
These Terms are governed by applicable laws. Any disputes will be handled through the channels agreed upon in your project agreement. We always prefer resolving things through direct conversation before escalating anywhere.